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TelePals

TelePals, a division of Seniors in Service of Tampa, provides ongoing telephone reassurance to lonely seniors. TelePal volunteers offer social connection/ wellness checks to help elders preserve mental/physical health & age in place during COVID-19 & beyond. Plus volunteers benefit from helping others.

Telepals serves Hillsborough, Pinellas and Pasco elders at no charge to them. Regular calls tell lonely clients: “You have a friend who cares.” Volunteers ask considerate questions, communicate cheerfully about interests, check on client’s well-being, refer concerns to expert resources. All volunteers are screened & receive online trainings on Client confidentiality, Call logs, Do’s and Don’ts, COVID-19 Updates, Community Resources, Recognizing Health Problems, and how to recognize Elder Abuse.

If you enjoy, value and love our seniors, if you love listening to their great stories or heartfelt advice, if you love engaging in conversation and knowing that you are bring happiness to a senior simply by listening and caring on the phone - this may be the volunteer opportunity you’ve been waiting for BE A TELEPAL Provide ongoing companionship and support to older adults, and/or disabled adults, so they can remain in their own homes. In addition, assessing their well-being and evaluating their needs for additional services and support to help them remain connected to their community.

Whether you wish specific information on initiating or receiving calls, please continue reading. 

Job Description

Position title: TelePal

Work Location: From your home

Purpose of the position:
Provide ongoing companionship and support to older adults, and/or disabled adults, so they can remain in their own homes. In addition, assessing their well-being and evaluating their needs for additional services and support to help them remain connected to their community

Responsibilities and Duties:
- Provide friendly wellness calls to socially isolated older adults
- Document phone calls on call sheets
- Speak cheerfully and positively about dailylife and shared interests
- Build relationships on mutual respect
- Engage reluctant clients

Qualifications:
Serve as a positive role model
Must be able to pass a background check
Complete online training orientation
Participate in ongoing trainings
Adhere to all Program policies

Commitment Expected:
As little as one hour per week for six months

Training:
Initial Training consists of watching a 9 minute orientation video. Further ongoing will be required as needed.

Next Step: If you would like to volunteer as a TelePal, or if you would like to receive calls from a TelePal volunteer, Please complete and submit the form below.